Viz Secure™ is a premium system-support product tailored for both basic as
well as complex Vizrt environments. It can monitor both on-air and content
preparation systems, provides continuous visual status updates, reports
failures, suggests remedial and preventative actions, and logs every system
event, enabling statistical and trend monitoring.
Broadcasters share a need for the highest level of system availability,
especially for their on-air program streams. Most equipment is replicated
and multiple individual components need to work together. Complex software
systems can be difficult to diagnose and need levels of engineering
expertise that may not be available around the clock.
Viz Secure allows to monitor these systems by running in the background and
continuously reporting data back to a control hub. From there, alarms,
exception reports, diagnosis tools and software-restart capabilities provide
engineering teams with all tools necessary to maintain on-air reliability.
Real-time monitoring and exception reporting at component level
Viz Secure monitors individual system components, enabling better diagnosis
and quicker, more effective responses from the engineering team. By
controlling the internals of the Vizrt application performance, Viz Secure
can highlight potential problems before they impact on-air performance.
Range of alarm and notification options
Upon detection of a component failure, a rule set determines the action to be
taken. The action can range from a state change in a dynamic display and
text messages, to audible alarms and emails. Standard reports include
time-to-fix, issues by period, by severity, as well as installed software
versions.
Diagnosis and remedial action information
In many cases, problem solution requires a software application to be
restarted. Subject to the site security policies remote application restarts
can be enabled allowing specialist off-site engineers to reset a system.
This is especially useful when shift engineers do not have the expertise
required to deal with an issue.
Resilience and recovery from network problems
Because the log data is initially held locally, a network-service interruption
does not result in lost information. This can be of particular value when
equipment is disconnected as part of normal operation - e.g. equipment in an
outside broadcast truck will automatically report back to a hub at the base
on re-connection.
Secure, encrypted information transfer
A variety of security mechanisms ensure that Viz Secure logging and control
data is not intercepted or tampered with. Clients who need system access
from the outside can employ conditional access to protect the integrity of
their broadcast network. Passwords protect access to viewing and actions
capability.
Statistical reporting to analyze trends
Short term (e.g. memory use) and long term (e.g. database disk occupancy)
trends can be analyzed enabling pre-emptive action to keep the system
operating at peak efficiency. Data can be exported and used off-site by
support providers for off-line analysis.
Premium 3D GUI option
The 3D GUI option uses Viz Engine to display an interactive 3D model of the
physical environment showing current equipment status, and providing
engineers quicker tools to locate and repair systems. Drill-down access can
include touch screen monitors. The GUI can also show images of equipment
racks and the internal layout of the computers.
- Maintaining the health of Vizrt applications, databases and hardware
- Real-time non-stop monitoring and exception reporting on component level
- Wide range of alarm and notification options
- Proactive maintenance diagnosis and remedial action information
- Scalable from basic to complex environments
- Supports remote maintenance
- Secure, encrypted information transfer
- Full statistical package to analyse trends
- Easy to install and low system overhead
- Can operate as a slave application to other maintenance systems
